At Apostrophe , digital accessibility is at the heart of our values. We are deeply committed to ensuring that every person, regardless of their abilities or disabilities, can easily navigate our site and discover our world of fashion. This statement aims to inform our users about the accessibility measures in place, our continuous improvement approach, and how to contact us if necessary.
Accessibility Goal
Our website aims to achieve a level of accessibility that complies with the requirements of the General Accessibility Improvement Framework (RGAA) and the international standards WCAG 2.1, level AA . By adopting these standards, Apostrophe wishes to offer an inclusive online experience, allowing each user to browse our collections and make purchases without obstacles.
Technical Measures and Features
To ensure optimal accessibility, we have implemented several adjustments and features:
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Compatibility with assistive technologies
Our web pages are designed to be compatible with assistive technologies, such as screen readers (JAWS, NVDA, VoiceOver, etc.), for people with visual impairments. Each essential piece of content is marked up in a way that is easily interpreted by these technologies. -
Alternative Text for Visual Content
All images on our site have an alternative description (alternative text) that helps screen reader users understand the visual content of our pages, including our fashion collections and products for sale. -
Clear Structure and Navigation
- Keyboard navigation : All interactive elements of the site are accessible by keyboard for people with motor limitations.
- Logical Navigation Order : We have organized our content in a hierarchical and logical order to simplify navigation.
- Navigation Menu : An accessible navigation menu is present on all pages, allowing users to easily locate the different sections of our site.
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Contrast and Readability Options
To meet the needs of visually impaired users, we offer contrast options for easy reading, as well as the ability to increase character size. -
Animation and Video Control
For multimedia content (videos and animations), we have integrated play, pause and stop options to allow the user to control the speed and display of this content.
Continuous Improvement Approach
Accessibility is a constantly evolving process. At Apostrophe , we regularly conduct internal audits and tests to identify and correct potential accessibility barriers. Our development and design teams are trained in best practices and are attentive to new standards and technologies that improve accessibility.
We are also committed to collecting feedback from our users and taking it into account to adjust and improve the functionality of our site.
Accessibility Tests
We use verification tools and involve users with disabilities to test our site in a practical way. These regular tests allow us to better understand needs and adapt our site accordingly.
Futures Actions
In our approach to continuous progress, we plan to implement:
- Additional help features , such as more varied contrast options and keyboard shortcuts.
- Continuous training of our teams on good digital accessibility practices.
- Working with accessibility experts to ensure our site remains compliant with the latest standards.
How to contact us
If you encounter accessibility issues or would like to share your suggestions, we invite you to contact us. Your feedback is valuable in helping us make our site more accessible to everyone.
Contact details:
- Email : accessibilite@apostrophe.fr
- Phone : +33 1 42 21 90 73
Processing times : We undertake to respond to your requests for information or to deal with reported problems within 5 working days.
Right of Appeal
If the response is unsatisfactory, you have the right to submit a complaint to the Defender of Rights , who will be able to assist you with your digital accessibility procedures.
Apostrophe is committed to universal access to fashion and its products online. We thank you for your support and patience as we continue our efforts to make our site a welcoming space for everyone.